FABBRICA MACCHINE TAGLIO TERMICO - REDCOM is committed to providing the best cutting technology for machines and the best after-sales assistance in order to optimise customers’ performance.
 
     Our technicians will support you throughout the entire life cycle of your machine. Our services:
 
     Technical assistance

     Our assistance service is an efficient and professional resource thanks to the preparation and experience of our highly specialised technicians.

     Our services cover all aspects of after-sales assistance, including remote machine diagnostics via a tele-assistance service, which enables our technical staff to take direct action from our offices in order to identify and resolve various issues.

     We are also able to provide assistance for REDCOM, RED.HPM, HPM Italy and CR Electronic systems.
 
      Training

     The solutions we offer are highly customised to the product as they are aimed at meeting the customer’s needs. In this sense, we offer training courses and updates for new functionalities and technologies.
 
    Spare parts

     Ensuring maximum levels of productivity means guaranteeing that all parts that are subject to wear are maintained, checked and replaced with original components.
 
    Retrofit

     The company provides a full retrofitting service for existing machinery, providing the most advanced technology that can further extend the life cycle of equipment by increasing its productivity and reliability.